Shipping Rates & Terms
FREE STANDARD SHIPPING
Orders with a Grand Total Excluding Tax of $79 and above receive free shipping within the continental United States (Free Shipping does not apply to international orders). Please note that the $79 Grand Total is determined after discounts and credits have been applied, and before any taxes have been taken into account. So if your order before the discount is $90, then you apply a 20% off coupon code, your Grand Total Excluding Tax is $73.46 and as such does not qualify for free shipping. Furthermore, for orders being shipped to California, the sales tax is not taken into account to determine eligibility for free shipping.
Shipping method used for standard shipping is determined at the time of shipping, which could be either USPS First Class, USPS Priority Mail or USPS Ground Delivery. Please note delivery time for Free Standard shipping is 3 to 5 business days depending on location and route conditions; however some customers may experience longer delays.
FLAT RATE SHIPPING FOR ORDERS LESS THAN $79
The charge for orders totaling less than $79 is a flat rate of $5.95. Shipping method used for flat rate shipping is USPS standard shipping. Please note delivery time for standard shipping is between 3 to 5 business days depending on customer's location and route conditions; however some customers may experience longer delays.
PRIORITY SHIPPING - UNITED STATES PRIORITY MAIL SERVICE (USPS)
Priority orders are shipped via USPS Priority mail. Priority shipping rates vary for each order and depend on the number of products, weight and location. Delivery times for priority mail takes between 1 to 3 business days, depending on location and local road conditions.
FEDEX RATES AND DELIVERY TIME
FedEx rates vary for each order and depend on location and weight of the shipment.
Delivery time for various FedEx services are as follows:
FedEx Ground or Home Delivery takes between 3 to 5 business days depending on your location within the United States (Please note business days exclude Saturdays and Sundays)
FedEx Standard Overnight takes one business day, delivery time by 4:00 PM the next day (Please note business days exclude Saturdays and Sundays. So if you order FedEx overnight on Friday, you will receieve it on the following Monday, the next business day)
FedEx 2nd Day Air takes 2 business days (Please note business days exclude Saturdays and Sundays. So if you order a product using FedEx 2 Day on a Friday, you will receieve it on the following Tuesday, 2 business days later)
FedEx Express Saver takes 3 business days (Please note business days exclude Saturdays and Sundays. So if you order FedEx Express Saver on a Friday, you will receieve it on the following Wendsday)
SIGNATURE REQUIREMENT: Please note that a signature is required for the delivery of any package where the value of the contents is greater than $170. If no one will be available to sign for this package, you may wish to make alternate delivery arrangements with the carrier.
PROCESSING & HANDLING TIME FOR ALL ORDER
Please note that orders received M-F before 9:00 AM PST are processed and shipped within 24 to 36, except for orders received on Saturdays and Sundays. However some orders may take up to 4 or 5 days to be processed and shipped. If an order is out of stock when you place the order, you will be notified of your backorder status within one business day. For example, if you place an order on Friday at 9:35AM, this order will be processed and shipped out on Monday morning.
Please note that the buyer bears the risk of loss or damage to the goods purchased from us once the shipment is placed with the carrier. If you wish your order to be insured, you must select FedEx as delivery method. Our standard insurance amount is $100. If you wish to purchase additional insurance on your shipment, please contact us.
WRONG SHIPPING ADDRESS
Please note that the customer is solely responsible for making sure her/his address is correct. We are not responsible for lost packages due to a wrong shipping address. Furthermore, if a package is undeliverable or is refused and the customer wishes us to reship the item, a new shipping charge applies even if the order initially qualified for free shipping.
BAD SHIPPING ADDRESS OR RETURNED SHIPMENTS
All orders that are returned to us because of a bad shipping address are subject to an additional $11 fee.
BY PLACING YOUR ORDER, YOU AGREE TO THE ABOVE SHIPPING TERMS AND PROCESSING TIME.